- Support Channel Accessibility
- Support Channel Descriptions
RentMoola offers multiple support channels, to both property managers and residents. Listed below is a description of each support channel, and how to access it.
Note: no matter how you reach out, support inquiries from both property managers and residents are carefully tracked and noted on your account. This allows us to guarantee efficient and accurate service by keeping our support team up-to-date on your situation!
Support Channel Accessibility
Support Channel Descriptions
- Here you’ll find answers to frequently asked questions, for both residents and property managers. You’ll also find useful how-to articles, all of which are available in English and French.
- This is a robust document centre with useful resources for property managers, such as printable authorization forms, how-to documents, sample report overviews etc.
- https://rentmoola.com/manager/resources (or under My Account > Resources)
- Chat with a live agent from our Support Team in English or French, or leave a message when Live Chat is unavailable.
- Click the blue Support bar at the bottom right of your screen (it will read ‘Leave a message’ when chat is unavailable).
- Speak with us over the phone in English.
- 1-888-665-8870 (toll-free in North America)
- Reach us by email in either English. You can expect a reply within one business day, in most cases.
- Support@rentmoola.com or https://rentmoola.com/contact